EG Announcement | National ID verification for overseas users

Dear users,

It has come to our attention that many overseas users are unable to produce their passports and are requesting to use their national IDs for verification instead.

Rest assured that we have taken your feedback into consideration and are currently working to resolve this issue.

In the meantime, we would like to invite all affected users to contact our customer service at [email protected] for beta rewards extension while we address this issue. This is to ensure that all users can receive their full rewards earned during the beta phase.

Thank you for your patience and understanding. We will update you as soon as possible.

Everest Gold Customer Service team

Related Posts

EG Announcement | Become our Everest Gold Bullionaires and take home attractive CapitaVouchers worth a whopping SGD 4,800

Dear users,   This awesome April, trade your way up to becoming one of our top 15 Everest Gold Bullionaires to take home attractive CapitaVouchers* worth SGD 4,800!   Here are the full details:   Event Period12 Apr 2021, 1200hrs to 25 April 2021,…

EG Announcement | Back by popular demand—Beat the Gold Rush 2 is coming your way

Dear users,   You asked, we delivered! Here is your chance to be one of the first 20 users to redeem your very own 50g gold bar with 5,000…

EG Announcement | Beat the Gold Rush now and get rewarded

Dear users, Beat the Gold Rush now! Seize this opportunity and be one of first 10 users to redeem your very own 100g gold bar…

EG Announcement | Trading Comp Round 4 has started

Dear users, Round 4 of our Trading Competition has officially started. It’s time to beat the rest, and be the best! Over USD 3,000 worth of…

EG Announcement | Cessation of OTC feature

Dear users,  Our OTC (Over-the-counter) feature will cease to function on 14 December 2020.   Please be reminded that you are required to transfer and clear your OTC assets before the date of cessation.   We appreciate your understanding of our decision to cease…

EG Announcement | Everest Gold at the Singapore FinTech Festival 2020

Dear users,  We are excited to announce that we are participating in the Singapore FinTech Festival 2020 from 7 to 11 December.  This will be…