Dear users,

On 28 May 2021, our newly-revamped trading platform was officially introduced after we restructured and upgraded the minimum unit of trading for EGU from 0.01 grams to 1 gram.  

The next phase of our strategic business transformation will be the introduction of a regular ‘Gold Collection’ feature within our app—the whole intention is to normalise gold collection to become an ongoing activity enabling our users to exchange for physical gold bar with their existing EGU when they deemed appropriate. With this feature, you can decide to collect your gold bar anytime, conveniently and effortlessly. 

This new service will be made available to all our users from 9 June 2021 at 12:00am (GMT +8). You can look forward to submitting your request for gold collection from this day onwards. Gold bars are available in 5g, 50g, and 100g for exchange with the equivalent EGU as long as users have sufficient EGU in their account.   

Users should also take note that there will be a premium and processing fee charged for every gold collection—these costs are normally added to spot gold price and charged to cover the cost of manufacturing, minting as well as administration. The costs also vary according to the weight of the gold bar and will be settled in US dollars. 

In preparation for this new feature, system maintenance will take place on 8 June 2021, from 8:00pm to 10:00pm (GMT +8). All trading activities will be suspended during this period. If you have any questions or concerns, please contact our Customer Service at [email protected]

Everest Gold Team